Privacy Policy of Healthspan Neurology, PC
Section 1 – Introduction.
1.1. Intro. This Privacy Policy describes the Personal Information (as defined below) collected or processed when you interact with Healthspan Neurology, PC and any of our Platforms (as defined below). It also explains how your Personal Information is used, shared, and is protected by us, and what choices you have relating to your Personal Information. If you have any questions about this Privacy Policy or your Personal Information, please contact us through any of the methods listed on our Website.
This Privacy Policy governs your privacy rights. We recommend reading this Privacy Policy in its entirety. By using our Website or our Platform, you consent to this Privacy Policy (and any subsequent amendments).
If you do not agree to this Privacy Policy, please do not access our Website or our Platform.
1.2 Ownership & Services. Our Website and Platform are owned and operated by Healthspan Neurology, PC, a New York professional corporation (“Healthspan Neurology”, “we” or “us”). Healthspan Neurology, PC is a company engaged in providing neurologic outpatient consultation with a focus on helping patients maintain their neurologic health to maximize their healthspan. We provide in-person consultation, telemedicine and other methods (the “Services”).
1.3 Scope. This Privacy Policy applies to all users of our website, www.healthspanneurology.com (our “Website”), our mobile website, our social media accounts, client portal, and other platforms now or hereinafter created (collectively, our “Platforms”), and our Services.
1.4 Additional. Our Platform may contain links to third party sites that are not owned or controlled by Healthspan Neurology, PC. Please be aware that we are not responsible for the practices of such other sites. We encourage you to read the privacy statements of every website that you visit as these websites have no affiliation with Healthspan Neurology, PC and may have privacy policies that contain different terms from what is included here.
Section 2 – Information We Collect.
2.1 Information Provided by You. You may have provided us information through various means, including via our intake documents. We collect “Personal Information”, which identifies you as an individual. The information we collect may include the following: name, address, telephone number(s), email address(es), date of birth, age, location, country, payment/billing information, medical history, and inferences drawn from any or all of the foregoing. This information is collected directly from you when you (a) visit our Website; or (b) provide us information in connection with the Services.
2.2 Information We Collect from You. We may collect certain information automatically as you use our Platform, including your Internet Protocol address, browser type, computer type, type of mobile device, mobile carrier, computer operating system, the site from where you navigated to our Website, the time and date of using our Platform, how long you use (or have used) the Platform and the pages that you view.
2.3 Cookies. When you visit or use our Website and Platforms, we may send one or more “cookies” to your computer or other device. A cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do, some Website, Platform, or Services features may not function properly without cookies.
We use cookies for a number of reasons, including without limitation:
Keeping track of information you have provided to us;
Remembering your preferences or where you left off;
Measuring your use of our Website;
Understanding what you may be interested in; and
Authenticating and identifying you.
2.4 Pixel Tags. We may use "pixel tags," which are small graphic files that allow us to monitor the use of our Website and Platforms. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.
2.5 Physical Location. We may collect the physical location of your device by, for example, using satellite, cell phone tower, or Wi-Fi signals. We may use your device’s physical location to better understand who you are.
2.6 Age Restriction. Our website and our Services are not intended for or directed to children under the age of thirteen (13) and we do not knowingly collect Personal Information from children under the age of thirteen (13) on our Website. If we become aware that a child under the age of thirteen (13) has provided us with Personal Information, we will delete the information from our records.
Section 3 – How Healthspan Neurology, PC Uses Your Information.
3.1 To Provide Services and Information. As described above, we collect or have collected information from you so that we can effectively offer our Services to you, for data or analytic reasons, usage, to determine the effectiveness of our Services, or any industry reasonable reason(s) now or hereinafter adopted.
3.2 Our Business Purposes. We may use your information for our Services and other reasons such as data analysis, developing new Services, sending marketing campaigns, enhancing, improving or modifying our Platforms, identifying usage trends, determining the effectiveness of our campaigns, and any industry reasonable reason(s) now or hereinafter adopted.
3.3 Other Purposes. We may use non-Personal Information for other purposes, except when not permitted by applicable law. We may use analytics services, such as Google Analytics, on our Website, our social media pages, or our mobile website to help us evaluate and analyze how visitors use our Website and Platforms. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit Google’s website.
Section 4 – How Your Information is Shared.
4.1 Our Third-Party Service Providers. We may share your information with our third-party service providers, who provide services including, without limitation, website hosting, data analytics, payment processing, customer service, email delivery services, or other services that are used in connection with the Services that we offer.
4.2 Legal Requests or Requirements and to Prevent Harm. We reserve the right to disclose your Personal Information and any other information collected by you as required by law or when that disclosure is necessary to protect our rights, the rights of a third-party, or to comply with a judicial proceeding or otherwise.
4.3 Transfer of Your Personal Information. We reserve the right to transfer your information in the event of a sale of Healthspan Neurology, PC.
4.4 Other Sharing of Non-Personally Identifiable Information. We may share non-personally identifiable information with third parties unless you opt out or unless barred by applicable law.
Section 5 - Access to Your Information and Opt Out.
Subject to applicable law, you may have the right to request access to and receive details about the Personal Information we have collected and maintain about you, update and correct inaccuracies in your Personal Information, and have the Personal Information deleted. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections.
You can opt-out of us using your Personal Information by sending us an email to drg@healthspanneurology.com. If you send us an email, please be sure to provide (i) sufficient information that allows us to verify that you are the person whom we collected Personal Information; and (ii) sufficiently describe your request. Please note if your opt-out request is specific to a particular type of Personal Information.
Finally, we are not obligated to delete Personal Information if we are unable to verify that you are the person whom we collected Personal Information, if we have reason to believe that you are a bot and not a person, or for any other reason that indicates that you may not be the person whom we collected Personal Information.
We will endeavor to comply with your request(s) as soon as reasonably practicable, which may depend on the number of requests we have received at or around the time of your request. If we need additional time, which we reasonably expect to be completed within thirty (30) days, we will contact you in writing and inform you of the reason for the delay.
Section 6 - Security of Your Information.
We use industry standard security measures designed to protect your personally identifiable information. However, no data transmission or storage system is impenetrable, and you acknowledge this. If you have reason to believe that the security of your Personal Information with us has been compromised, please immediately notify us.
Unless you’re using our secure communication portal, we strongly advise you not to communicate any confidential information in your emails to us. DO NOT COMMUNICATE ANY CONFIDENTIAL INFORMATION IN YOUR EMAILS TO US UNLESS YOU ARE USING OUR SECURE COMMUNICATION PORTAL
Section 7 – Changes to Our Privacy Policy.
If we decide to change our Privacy Policy, we will post those changes on our Website so that you are aware of what information we collect, how we use it, and under what circumstances we disclose or transfer it.
We reserve the right to modify this Privacy Policy at any time, so please review the Privacy Policy from time to time. Any changes to this Privacy Policy will become effective immediately upon being made public.
Section 8 – Questions?
If you have any questions or concerns about our Privacy Policy, please contact us through any of the means listed on our Website.